Delivery Information

Delivery Information – Cover X

At Cover X, we work hard to make sure your order reaches you safely, quickly, and in perfect condition. Here’s everything you need to know about our delivery process:

🚚 Delivery Time

  • Within Lahore: 1 – 3 working days

  • Other Cities in Pakistan: 3 – 4 working days

  • Remote or rural areas: May take 3 – 4 working days depending on the courier service

Note: Sundays and public holidays are not counted as working days.

💸 Delivery Charges

  • Standard Delivery Fee: Rs. 200 – Rs. 350 (based on weight and city)

  • Free Shipping: On orders above Rs. 4,999

📦 Order Processing Time

  • Orders are usually processed and packed within 24–48 hours after confirmation.

  • Orders placed after 5 PM are processed the next working day.

  • During sale seasons or high-demand periods, slight delays may occur  we’ll keep you updated!

🛡️ Secure Packaging

All items are carefully packed to ensure they arrive clean, undamaged, and in original condition. For fragile or special items, we use double-layer packaging.

📍 Tracking Your Order

Once your order is dispatched, you’ll receive a tracking number via SMS or WhatsApp so you can follow your parcel in real-time.

🧾 Order Confirmation

  • After you place an order, you’ll receive a confirmation message by email or WhatsApp.

  • If you don’t get a confirmation within 24 hours, please contact us.

❗Important Notes

  • Always provide complete address and active phone number to avoid delivery issues.

  • In case of delays due to courier, weather, or unexpected events, we’ll notify you.

  • Once an order is shipped, we are not responsible for delays caused by the courier, but we will help you track and resolve it.

📞 Need Help with Delivery?

If your parcel is late, lost, or needs to be rescheduled, don’t worry  just contact us.

📧 Email: coverxofficial111@gmail.com
📞 WhatsApp: +923111455229
📍 Address: Office No. 1, 2-L/A, 1st Floor, Gulberg III, Lahore
🕐 Support Hours: Monday to Saturday, 10 AM – 6 PM

💬 FAQs

Q. Do you deliver everywhere in Pakistan?
Yes, we deliver nationwide via trusted courier partners.

Q. Can I get same-day delivery?
Currently, we do not offer same-day delivery. Express services may be introduced soon.

Q. What if I miss my delivery?
The courier will try again. If the parcel is returned to us, we’ll reship it after confirming with you (additional charges may apply).

Q. Can I change my address after placing an order?
If the order hasn’t been shipped yet, yes. Please contact us immediately to update your details.