Terms and Conditions

Terms & Conditions – Cover X

Welcome to Cover X By visiting our website or placing an order, you agree to follow the terms and conditions mentioned below. These policies ensure a safe, clear, and trustworthy shopping experience for both you and us.

Please read this page carefully before using our website.

✅ 1. General

  • By using this website, you agree to follow all rules, policies, and procedures shared on this platform.

  • Cover X reserves the right to change or update any content, pricing, terms, or policies without prior notice.

  • Continued use of the website after changes means you accept those updates.

🛒 2. Product Information

  • We make every effort to display products accurately in terms of size, color, and details.

  • However, actual colors may vary slightly due to screen settings or lighting in photos.

  • Measurements are approximate, and small variations may occur due to manual cutting or stitching.

💳 3. Orders & Payments

  • Orders are only confirmed after payment is received or confirmed via COD.

  • We reserve the right to cancel any order due to stock issues, payment problems, or system errors.

  • In case of cancellation, you will be informed and refunded (if applicable).

  • Any fraudulent activity or false information during checkout may lead to order cancellation or legal action.

🚚 4. Shipping & Delivery

  • We deliver across Pakistan through reliable courier partners.

  • Delivery timelines are estimates, and delays may occur due to courier issues, weather, or public holidays.

  • Cover X is not responsible for courier-related delays after the order is shipped, but we will support you in tracking or resolving the issue.

🔁 5. Returns & Exchanges

  • You can request an exchange or return within 3 days of receiving your item (conditions apply).

  • For full return/exchange policies, refer to our Return & Exchange Policy page.

  • We  also offer cash refunds .

🔒 6. Privacy & Data Use

  • Your personal data (name, address, contact info) is collected only to process your order and improve our service.

  • We never sell, share, or misuse your information.

  • By shopping with us, you agree to our Privacy Policy.

🚫 7. Misuse of Website

You agree not to:

  • Upload or share any content that is harmful, false, or illegal.

  • Try to hack, damage, or interfere with the site’s security.

  • Copy or use our product images, designs, or content without permission.

Legal action may be taken for misuse, fraud, or violation of these terms.

📌 8. Intellectual Property

All logos, images, designs, and text on this website belong to Cover X and are protected by copyright laws. Using them without permission is strictly prohibited.

⚖️ 9. Limitation of Liability

Cover X is not responsible for:

  • Any indirect loss, damage, or delay caused by the use of our website or products.

  • Any allergic reactions, fabric damage, or misuse of our items once delivered.

Always follow care instructions mentioned on the label or website.

📦 10. Pricing & Availability

  • Prices may change without notice due to market fluctuations or updates.

  • Items added to your cart are not reserved until you complete the checkout process.

📞 11. Contact Us

If you have any questions about these Terms & Conditions, please reach out to us:

📧 Email:  customercare@coverx.pk
📞 WhatsApp: +923111455229
📍 Address:  Office No. 1,  2-L/A, 1st Floor, Gulberg III, Lahore