Order Tracking & Delivery

At Cover X, we make it easy to track your order and ensure it reaches you quickly, safely, and in perfect condition.

🚚 Delivery Time

  • Within Lahore: 1–3 working days

  • Other Cities in Pakistan: 3–5 working days

  • Remote/Rural Areas: May take 3–7 working days depending on courier

Sundays and public holidays are not counted as working days.

💸 Delivery Charges

  • Standard Delivery Fee: Rs. 250 – Rs. 350 (based on weight and city)

  • Free Shipping: On orders above Rs. 5000

📦 Order Processing

  • In-stock items: Shipped within 1–2 working days

  • Made-to-order/custom items: May take 4–6 working days

  • Orders placed after 5 PM are processed the next working day

  • During sale or high-demand periods, slight delays may occur (we’ll keep you updated)

🛡️ Secure Packaging

All items are carefully packed to ensure they arrive clean, undamaged, and in original condition. Fragile or special products are shipped with double-layer protection.

📍 How to Track Your Order

Once your order is shipped, you’ll receive a tracking number via SMS, WhatsApp, or Email.

Option 1: Using Tracking Number

  1. Go to the courier’s official website (e.g., Leopard, TCS, M&P)

  2. Enter your tracking number to see live delivery updates

Option 2: Contact Us
If you didn’t receive a tracking number or need help:

🧾 Order Confirmation

After placing an order, you’ll receive a confirmation via Email or WhatsApp. If not received within 24 hours, please contact us.

❗ Important Notes

  • Always provide a complete address and active phone number to avoid delivery issues.

  • Once an order is shipped, we are not responsible for courier delays, but we’ll assist you in tracking and resolving the issue.

  • Delays may occur due to courier, weather, or unexpected events — we’ll notify you in such cases.

📞 Need Help?

If your parcel is late, lost, or needs to be rescheduled, our support team is here to help.